At M&M, we strive to ensure that you are fully satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free exchange and return process. Please review our policy below:

Eligibility for Returns and Exchanges:

• Items can be returned or exchanged within 30 days of delivery.
• Products must be unused, unworn, and in their original packaging with all tags attached.
• Sale items, gift cards, and personalized or custom-made products are not eligible for returns or exchanges unless they are defective or damaged.

Return Process:

1. Initiate a Return: To start a return, please contact our customer service team at support@mm.com with your order number and the reason for the return.
2. Shipping the Return: Once approved, you will receive a return shipping label. Items must be returned in their original condition. Return shipping fees may apply unless the item is defective or incorrect.
3. Refunds: Upon receiving the returned product, we will inspect it. If approved, refunds will be processed within 7-10 business days back to the original payment method.

Exchange Process:

• If you wish to exchange an item, please contact us at support@mm.com. Once your return is received and processed, we will ship the exchange item.
• If the item you wish to exchange is out of stock, we will offer you a refund or store credit.

Damaged or Defective Items:

If you receive a defective or damaged product, please notify us within 48 hours of receiving the item for a full refund or exchange.

For further assistance, please reach out to our customer service team at  info@mm.com. We’re here to help!