At M&M, we understand that sometimes plans change, and you may need to cancel your order. Our Cancellation Policy outlines the process for canceling orders and important details to keep in mind.

Order Cancellation:

• Cancel Before Shipping: You can cancel your order anytime before it is shipped by contacting our customer service team at info@mm.com. If your order has not yet been processed for shipment, we will cancel it and issue a full refund to your original payment method.

• After Shipping: Once your order has been shipped, it cannot be canceled. However, you may still be eligible to return the product once it has been delivered by following our Return Policy guidelines.

How to Cancel:

To cancel your order, please contact our customer service team as soon as possible with your order number and cancellation request. Our team will assist you in the cancellation process.

Refund Process:

• If your cancellation request is successful, we will process a refund within 7-10 business days to the original payment method.
• If the order was processed and shipped before the cancellation request, the refund will be initiated after we receive the returned product in its original condition.

Non-Cancellable Items:

Custom-made or personalized products, digital goods, and gift cards cannot be canceled once the order is placed.

If you have any questions or need assistance with your cancellation request, please contact us at info@mm.com We’re here to help!